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Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone.

Telemarketing Outbound

Outbound telemarketing is the practice of cold calling a potential customer or client to educate them on a product or service and convince them to purchase it. An outbound telemarketing caller tends to follow a script devised as part of a larger telemarketing campaign.

Telemarketing Inbound

In other words, inbound calling is when customers or prospects initiate contact with your business.

Telemarketing Lead Generation

Telemarketing lead generation is basically gaining leads through telemarketing. These leads are generated through cold calling, sending emails, or through face to face conversations.

Telemarketing
Customer Services  

Telesales agents call businesses while customer service representatives typically deal with consumers calling into the business trying to reach someone on staff regarding an issue. Telesales seeks to sell products or services.

Telemarketing Sales Calls

Telemarketing is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call.

Our Services 

We can provide your organization with efficient list marketing services. We can offer telemarketing services.

Telemarketing Services 

"Good Customer service is like the weather: everyone talks about it but very few actually do anything about it"

Hamad Kishwar

CEO of Medix International Communications

Ready to find out more?

Telemarketers use phone calls to generate interest, offer information, obtain customer feedback and produce leads. The role of telemarketing is to create sales prospects, while telesales converts the opportunities into sales and repeat buyers of a company's products or services.

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